View Issue Details

IDProjectCategoryView StatusLast Update
0005490ScribusPDFpublic2007-04-04 13:49
ReporterDazjae Assigned Toplinnell 
PrioritynormalSeveritycrashReproducibilityN/A
Status closedResolutionduplicate 
Product Version1.3.3.8 
Summary0005490: When I attempt to save the file as a pdf it crashes Scribus
DescriptionWith attempts to save the file as a .pdf it crashes Scribus with an unknown exception, repeatedly.
TagsNo tags attached.
Patch

Relationships

duplicate of 0002262 confirmed Crash when build PDF-file from a A0 sheet 
child of 0002438 acknowledged Metabug: Cases of extreme memory use 

Activities

jghali

2007-03-27 18:58

administrator   ~0015632

It would be quite useful to have the whole doc with images to track that bug. Could you upload it somewhere so we can get it?

Dazjae

2007-03-27 23:04

reporter   ~0015637

I'm not sure how I could upload the whole doc with image. I could upload the doc as an email attachment. With image, it could take quite awhile attaching the images one by one, unless there's a way I don't know about. Do you know of another way? The doc is a magazine layout. The images are 2550 x 3300 at 300 dpi for the most part. Everything looked great in previewing. I just attempted to have it print and be converted by cute pdf, and that crashed as well as an Export Post script.

I have Windows NT, and don't know what else to do. The entire magazine is in Scribus at the moment, and was supposed to be released as an emagazine earlier:) I am new to this, and apologize in advance for the savvy I lack. Is there hope in getting this exported into a file that can be converted to pdf? I can use cute pdf if I can only get it out of the program file as something that can be converted. Should I attempt to convert it as an image file, svg, or eps?


I'll check back shortly.

jghali

2007-03-27 23:17

administrator   ~0015639

Last edited: 2007-03-27 23:18

You won't be able to upload your doc with images here, you have to upload it elsewhere, a ftp server for example, so we can download it. Exporting as image won't give you good result, not suitable anyway for a magazine.

How much mmory have your workstation? Given the image resolution there is a chance that you're simply running out of memory. You could test by downsampling images at a lower resoluion (eg 150dpi) and trying again to export to PDF.

Dazjae

2007-03-28 02:45

reporter   ~0015641

Thankyou. I think it is a memory problem. I performed a test with a lower resolution, and though it was extremely slow it was actually saving and preparing the document with progress. The finished file seemed to have errors but I will try it again.
My workstation has extremely low memory.

It probably isn't a bug afterall, but I can report back to you whether or not I am successful in saving a pdf.

dhlocker

2007-04-04 12:19

reporter   ~0015726

I have same thing happening. 1.3.3.9cvs from a week or so ago on a Sun workstation and 1.3.3.8 here at work. I have exactly one page that causes my problem. Looks like a memory allocation issue; a little gdb work last night narrowed down locality to ScImage::ImageToTxt, invoked as img.ImageToTxt at line 5328 in pdflib.cpp. Apparently violates mem inside inner xi loop.

Home machine is Sun Ultra 20M2 Solaris 10, 3G RAM; Windoze machine at work is XP, 2G RAM

Will upload file either with this report or separately, depending on how Mantis handles notes vs. uploads.

2007-04-04 12:20

 

encore07Cover.pdf (41,889 bytes)

Dazjae

2007-04-04 12:35

reporter   ~0015727

It finally saved a successful pdf:)
It was a memory problem afterall.
Thankyou for everything.
I'll be keeping the dpi lower until this workstation is replaced
*grins*

Take care.
Scribus is a great program and we've recommended it in our publication.
Sorry for the delay. Last week was bound with computer karma.

Issue History

Date Modified Username Field Change
2007-03-27 18:45 Dazjae New Issue
2007-03-27 18:58 jghali Note Added: 0015632
2007-03-27 23:04 Dazjae Note Added: 0015637
2007-03-27 23:17 jghali Note Added: 0015639
2007-03-27 23:18 jghali Note Edited: 0015639
2007-03-28 02:45 Dazjae Note Added: 0015641
2007-03-28 07:00 mhanski Relationship added child of 0002438
2007-04-04 12:19 dhlocker Note Added: 0015726
2007-04-04 12:20 dhlocker File Added: encore07Cover.pdf
2007-04-04 12:35 Dazjae Note Added: 0015727
2007-04-04 13:47 plinnell Relationship added duplicate of 0001662
2007-04-04 13:48 plinnell Relationship deleted 0001662
2007-04-04 13:48 plinnell Relationship added duplicate of 0002262
2007-04-04 13:48 plinnell Status new => resolved
2007-04-04 13:48 plinnell Resolution open => duplicate
2007-04-04 13:48 plinnell Assigned To => plinnell
2007-04-04 13:49 plinnell Status resolved => closed