View Issue Details

IDProjectCategoryView StatusLast Update
0007673ScribusUsabilitypublic2009-01-06 21:34
ReporterWeave Assigned Tojghali  
PrioritynormalSeveritycrashReproducibilityN/A
Status closedResolutionno change required 
OSWindowsOS VersionXP 
Product Version1.3.4 
Summary0007673: Program locks up when I attempt to open a specific file.
DescriptionBefore I report my problem, let me commend the developers of this software. I love it and am slowly learning its many features.

Anyway, I have created a 16 page document which I can no longer open. I have tried the *.bak file as well with the same result. The program goes through the usual steps and then the word "Loading" appears in the bottom left-hand corner of the screen. After a few minutes of nothing happening, I click anywhere on the screen with my mouse and the hourglass icon appears, and then the words "Not Responding" appear at the top next to the file name.

All other files are openable. It's just this one file I am having difficulty with. Is there any way to recover it? I have several hours of work that I have lost.

Thanks
TagsNo tags attached.
Patch

Activities

jghali

2008-12-19 23:44

administrator   ~0020799

Please upload your file. Unless we have the file, it will be difficult to help.

2008-12-20 00:39

 

rp-promo.sla (1,450,793 bytes)

subik

2008-12-20 08:07

manager   ~0020802

FYI: I can open it in 1.3.5svn (I have not 1.3.4 anymore).

gpittman

2008-12-20 23:06

developer   ~0020806

One thing I note is that there are a HUGE number of copies of the Default Character Style, as in 331!

Surely you didn't intend to do this...

gpittman

2008-12-20 23:29

developer   ~0020807

I have stripped out the copies of default character style.
Will upload...see if this fixes the problem.

btw, 1.3.4 does not get any bugfixes.

2008-12-20 23:31

 

rp-promo_2.sla (1,343,796 bytes)

jghali

2009-01-06 21:34

administrator   ~0020886

Resolving as no change required: the file can be opened without problem in 1.3.5svn and 1.3.4 won't get any bug fixes

Issue History

Date Modified Username Field Change
2008-12-19 22:31 Weave New Issue
2008-12-19 23:44 jghali Note Added: 0020799
2008-12-20 00:39 Weave File Added: rp-promo.sla
2008-12-20 08:07 subik Note Added: 0020802
2008-12-20 23:06 gpittman Note Added: 0020806
2008-12-20 23:29 gpittman Note Added: 0020807
2008-12-20 23:31 gpittman File Added: rp-promo_2.sla
2009-01-06 21:34 jghali Note Added: 0020886
2009-01-06 21:34 jghali Status new => resolved
2009-01-06 21:34 jghali Resolution open => no change required
2009-01-06 21:34 jghali Assigned To => jghali
2009-01-06 21:34 jghali Status resolved => closed