View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0015961 | Scribus | General | public | 2019-11-23 13:40 | 2019-11-26 23:46 |
Reporter | acox | Assigned To | jghali | ||
Priority | normal | Severity | crash | Reproducibility | always |
Status | closed | Resolution | no change required | ||
Platform | Window 10 64 bit | OS | Windows | OS Version | Windows 10 |
Product Version | 1.5.6.svn | ||||
Summary | 0015961: Scribus 1.5.6 SVN crash | ||||
Description | I have just recently downloaded and installed Scribus 1.5.6 SVN (scribus-1.5.6.svn-snapshot-191104-x64.exe) through sourceforge.net. Everytime I open scribus, it always crashed. it said "Exception access violation." I attached notification. | ||||
Steps To Reproduce | Download and install scribus from sourceforge.net. The link is https://jaist.dl.sourceforge.net/project/scribus/scribus-svn/1.5.6.svn/scribus-1.5.6.svn-snapshot-191104-x64.exe | ||||
Tags | No tags attached. | ||||
Patch | No | ||||
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I Have uninstalled and reinstalled it but the problem was still exist. |
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I cannot reproduce such crash here. 1) Crashes at startup are often caused by bad installed fonts. You can get more information where loading process stops by starting Scribus with the "Scribus 1.5.6.svn (console)" shortcut created in Start Menu. 2) If you had installed another version of Scribus previously, you might want to delete Scribus preferences located in C:\Users\Your_UserName\AppData\Roaming\Scribus |
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Thanks Jghali. I followed your recommendation and successfully Installed it. What I did were: I. uninstalled Scribus 1.5.6 svn and previous version (1.5.5. SVN) 2. rename folder "Scribus" into another name. 3. Then, I reinstalled 1.5.6 version. |
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Closing then. |
Date Modified | Username | Field | Change |
---|---|---|---|
2019-11-23 13:40 | acox | New Issue | |
2019-11-23 13:40 | acox | Tag Attached: 64 bit. | |
2019-11-23 13:40 | acox | Tag Attached: crash | |
2019-11-23 13:40 | acox | Tag Attached: scribus-1.5.6.svn | |
2019-11-23 13:40 | acox | File Added: scribus crash.JPG | |
2019-11-23 13:54 | acox | Note Added: 0047122 | |
2019-11-24 03:36 | jghali | Note Added: 0047123 | |
2019-11-24 03:38 | jghali | Priority | urgent => normal |
2019-11-24 03:55 | jghali | Category | - => General |
2019-11-26 11:12 | acox | Note Added: 0047140 | |
2019-11-26 23:46 | jghali | Tag Detached: scribus-1.5.6.svn | |
2019-11-26 23:46 | jghali | Tag Detached: crash | |
2019-11-26 23:46 | jghali | Tag Detached: 64 bit. | |
2019-11-26 23:46 | jghali | Assigned To | => jghali |
2019-11-26 23:46 | jghali | Status | new => resolved |
2019-11-26 23:46 | jghali | Resolution | open => no change required |
2019-11-26 23:46 | jghali | Note Added: 0047147 | |
2019-11-26 23:46 | jghali | Status | resolved => closed |