View Issue Details

IDProjectCategoryView StatusLast Update
0016123ScribusUsabilitypublic2020-05-31 15:04
Reporterbrian sansone Assigned Tojghali  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionno change required 
Product Version1.4.8 
Summary0016123: cant open scribus file
DescriptionPlease excuse my ignorance. I'm following the scribus help directions on having a file possibly repaired.
I have a file that will not open. Scribus says the file "may be damaged, or created in a newer version."
Im not sure what happened, and this is not a problem I have had before.
The manual says I can submit the file for possible repair.
Additional InformationIts a simple file. Just text and shapes
TagsNo tags attached.
PatchNo

Activities

brian sansone

2020-05-31 14:50

reporter  

studio layout 2.sla (448,715 bytes)

jghali

2020-05-31 15:03

administrator   ~0047655

This file contains no usable data, only null bytes. This is typical of file system problems, usually caused by old or broken hard disks. Unfortunately given the state of your file there is nothing we can do on our side to recover it. In any case, if you're on Windows, you should check your hard drive for disk errors:
https://support.microsoft.com/en-us/help/2641432/check-your-hard-disk-for-errors-in-windows-7

Issue History

Date Modified Username Field Change
2020-05-31 14:50 brian sansone New Issue
2020-05-31 14:50 brian sansone File Added: studio layout 2.sla
2020-05-31 15:03 jghali Note Added: 0047655
2020-05-31 15:04 jghali Assigned To => jghali
2020-05-31 15:04 jghali Status new => resolved
2020-05-31 15:04 jghali Resolution open => no change required
2020-05-31 15:04 jghali Status resolved => closed