View Issue Details

IDProjectCategoryView StatusLast Update
0016405ScribusGeneralpublic2021-01-05 13:11
ReporterNoek Assigned To 
PrioritynormalSeveritycrashReproducibilityalways
Status newResolutionopen 
Product Version1.4.8 
Target VersionFixed in Version 
Summary0016405: 'Scribus crashed due to Signal 6#'
Description'Scribus crashes due to Signal 0000006'

Every time I open a certain file I get this message and a crash.
I can open other files without any problem. I can also create new files.

What might be the problem and is it fixable by someone without any "deep" knowledge of computers or coding?
Steps To ReproduceEvery time I open that certain file mentioned above.
TagsNo tags attached.
PatchNo

Activities

jghali

2021-01-05 09:07

administrator   ~0048630

We are going to need your file to make any investigation. Please upload it.

Noek

2021-01-05 09:14

reporter   ~0048631

The file is to large (536,9mb). Can I send you a link through dropbox perhaps?

jghali

2021-01-05 09:30

administrator   ~0048632

Yup!

Noek

2021-01-05 09:35

reporter   ~0048633

Thanks. Hope this link does it:

https://www.dropbox.com/s/hwy42a1ukhemc8w/On%20Distilling%20%26%20Spirits%20for%20Bartenders.sla?dl=0

jghali

2021-01-05 10:24

administrator   ~0048634

Last edited: 2021-01-05 11:54

View 3 revisions

Thanks. I can open your file without trouble here, but only using a 64 bit version of Scribus. The fact you have embedded all images in the document dramatically increases the memory requirements to load the file to the point a 32bit program will not be able to allocate that much memory. So your crash either comes from a lack of memory on your computer, or from the fact that your are still using a 32bit system.

In all cases, find someone who has a 64bit system with sufficient available memory, open your file, disembed all images from your file (I would suggest storing them in an "images" subfolder located in same folder as your document) and save your file again.

PeterBenedek

2021-01-05 10:51

developer   ~0048635

I can open your file in LinuxMint 20.x; 64bit; 8GB memory and scribus 1.5.7 svn

Noek

2021-01-05 13:11

reporter   ~0048638

Ah, I see. Thank you very much. I'll try that right away!

cheers

Issue History

Date Modified Username Field Change
2021-01-05 08:30 Noek New Issue
2021-01-05 09:07 jghali Note Added: 0048630
2021-01-05 09:07 jghali Priority high => normal
2021-01-05 09:14 Noek Note Added: 0048631
2021-01-05 09:30 jghali Note Added: 0048632
2021-01-05 09:35 Noek Note Added: 0048633
2021-01-05 10:24 jghali Note Added: 0048634
2021-01-05 10:30 jghali Note Edited: 0048634 View Revisions
2021-01-05 10:51 PeterBenedek Note Added: 0048635
2021-01-05 11:54 jghali Note Edited: 0048634 View Revisions
2021-01-05 13:11 Noek Note Added: 0048638