View Issue Details

IDProjectCategoryView StatusLast Update
0016846ScribusImport / Exportpublic2022-10-03 19:12
ReporterIvan_Swart Assigned Tojghali  
PrioritynormalSeveritycrashReproducibilityalways
Status closedResolutionunable to reproduce 
PlatformScribus 1.5.8OSWindowsOS Version10
Product Version1.5.8 
Summary0016846: Crash when importing IDML
DescriptionI am trying to open an IDML file that I would like to edit on Scribus but when I select the file the small box that is "generating" the document is seen and then Scribus just crashes/shuts down as if I never opened it. I did go to recent files and not existing files when the "new doc" box on the tab is shown, but it still crashes. Please, I need some urgent assistance as I need to edit things on the programme and I am running out of time.

Thanks.

Ivan
Additional InformationI have followed the steps that have been mentioned in a previous thread, but that did not help me.
TagsNo tags attached.
PatchNo

Activities

jghali

2022-09-26 16:12

administrator   ~0049769

In order to provide any help, we will need the IDML document which triggers the crash. Please upload it here if it's small enough, otherwise please upload it at a place of your convenience and paste the link here.

JLuc

2022-09-27 10:56

developer   ~0049771

Bug reports are not fit at all to provide real time help.
In case you wish "instant help", you'll get better chances when asking on irc (and wait for an answer).

jghali

2022-10-03 19:12

administrator   ~0049778

Closing due to lack of data to reproduce the issue.

Issue History

Date Modified Username Field Change
2022-09-26 13:16 Ivan_Swart New Issue
2022-09-26 16:12 jghali Note Added: 0049769
2022-09-26 16:13 jghali Summary Crash => Crash when importing IDML
2022-09-27 07:00 jghali Priority high => normal
2022-09-27 10:56 JLuc Note Added: 0049771
2022-09-30 19:08 jghali Category Documentation => Import / Export
2022-10-03 19:12 jghali Assigned To => jghali
2022-10-03 19:12 jghali Status new => resolved
2022-10-03 19:12 jghali Resolution open => unable to reproduce
2022-10-03 19:12 jghali Note Added: 0049778
2022-10-03 19:12 jghali Status resolved => closed