View Issue Details

IDProjectCategoryView StatusLast Update
0006353ScribusImport / Exportpublic2007-11-28 11:06
ReporterLGBowden Assigned Tojghali  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionduplicate 
PlatformAMD AthlonOSXP ProOS VersionSP2
Product Version1.3.3.9cvs 
Summary0006353: Scribus crashes during PDF export.
DescriptionThis has happened twice out of the two times that I have tried it. Scribus crashes with the following error during a PDF export. I dialogue box appears saying:

"Scribus crashes due to the following exception: UNKNOWN EXCEPTION"

in both instances.

Windows event management shows this for each one:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 11/10/2007
Time: 19:08:05
User: N/A
Computer: DADS
Description:
Faulting application scribus.exe, version 1.3.3.9, faulting module unknown, version 0.0.0.0, fault address 0x00de025e.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 63 72 ure scr
0018: 69 62 75 73 2e 65 78 65 ibus.exe
0020: 20 31 2e 33 2e 33 2e 39 1.3.3.9
0028: 20 69 6e 20 75 6e 6b 6e in unkn
0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 64 65 30 32 35 65 0d 0a de025e..

and

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 11/10/2007
Time: 19:15:36
User: N/A
Computer: DADS
Description:
Faulting application scribus.exe, version 1.3.3.9, faulting module unknown, version 0.0.0.0, fault address 0x03c07d02.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 63 72 ure scr
0018: 69 62 75 73 2e 65 78 65 ibus.exe
0020: 20 31 2e 33 2e 33 2e 39 1.3.3.9
0028: 20 69 6e 20 75 6e 6b 6e in unkn
0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 33 ffset 03
0048: 63 30 37 64 30 32 0d 0a c07d02..


Steps To ReproduceLoaded document.

Export as PDF with the output for a printer.
TagsNo tags attached.
Patch

Relationships

duplicate of 0004189 closedcbradney [OBSOLETE] big picture crashes Scribus on PDF export 

Activities

LGBowden

2007-10-11 18:35

reporter   ~0017588

I've tried another scribus doc and that fails as well.

Both docs are > 20 pages with lots of pictures.

LGBowden

2007-10-11 18:42

reporter   ~0017589

Rather stating the obvious but the PDF's are reported damaged by Acrobat Reader.

plinnell

2007-10-14 19:28

viewer   ~0017619

how much memory on your system ? What kind and what application created the images ?

LGBowden

2007-10-14 20:24

reporter   ~0017623

1.25GB.

Most were created with SilverFast but some have subsequently been edited with The Gimp or Faststone.

plinnell

2007-10-14 20:47

viewer   ~0017627

Can you upload one image each: one from Siverfast, one you edited with GIMP and one with Faststone ?

jghali

2007-10-14 21:00

administrator   ~0017629

>> 20 pages with lots of pictures
There is 90% chances that this error is caused by an out of memory error. Scribus is currently quite inefficient in handling big images. Serious improvements are planned in 1.3.7+.

LGBowden

2007-11-05 23:37

reporter   ~0017852

No they're bigger than the 5MB limit imposed by this website.

jghali

2007-11-28 11:06

administrator   ~0018028

Duplicate of 0004189

Issue History

Date Modified Username Field Change
2007-10-11 18:23 LGBowden New Issue
2007-10-11 18:35 LGBowden Note Added: 0017588
2007-10-11 18:42 LGBowden Note Added: 0017589
2007-10-14 19:28 plinnell Note Added: 0017619
2007-10-14 20:24 LGBowden Note Added: 0017623
2007-10-14 20:47 plinnell Note Added: 0017627
2007-10-14 21:00 jghali Note Added: 0017629
2007-11-05 23:37 LGBowden Note Added: 0017852
2007-11-28 11:06 jghali Relationship added duplicate of 0004189
2007-11-28 11:06 jghali Duplicate ID 0 => 4189
2007-11-28 11:06 jghali Status new => resolved
2007-11-28 11:06 jghali Resolution open => duplicate
2007-11-28 11:06 jghali Assigned To => jghali
2007-11-28 11:06 jghali Note Added: 0018028
2007-11-28 11:06 jghali Status resolved => closed