View Issue Details

IDProjectCategoryView StatusLast Update
0013397ScribusPrintingpublic2015-10-25 22:42
ReporterChris64 Assigned ToKunda  
PriorityhighSeverityminorReproducibilityalways
Status closedResolutionunable to reproduce 
PlatformServerOSWindows Server 2008OS Version2008
Product Version1.4.5 
Summary0013397: Print labels
DescriptionDear,

When we want to print for example 100 labels of X then the output is one label (Sato Printer version 6.0.05.5357).

The stock we use is width 106mm height 99mm.

This is happening on 2 servers. OS Windows Server 2008 R2

What can we do to solve this?

TagsNo tags attached.
PatchNo

Activities

jghali

2015-10-06 21:56

administrator   ~0036529

Does this printer use a GDI or PostScript driver? I have no Windows 2008 server here, but on Windows 7 the number of printed samples on my laser printer is the one expected.

Chris64

2015-10-07 08:23

reporter   ~0036530

Hi jghali,

Tanks for you swift response.
This printers (SATO CL4NX) uses CL4NX 305dpi driver. I suppose this is a GDI.
This is a printer typical for labels.

http://www.satoeurope.com/nl/service-en-ondersteuning/printer-drivers.aspx

jghali

2015-10-08 11:45

administrator   ~0036547

Additional question: are you using the 32bit or 64bit version of Scribus?

Chris64

2015-10-08 12:02

reporter   ~0036548

64bit

jghali

2015-10-14 21:37

administrator   ~0036666

I setup a virtual environment and investigated the issue using the specified driver. Unfortunately I found nothing. The number of copies is set as expected in the appropriate structure. It seems it will be difficult to go further without having a printer at hand.

Kunda

2015-10-20 20:00

updater   ~0036746

OP, can you send jghali a printer. Kthx!

Kunda

2015-10-25 22:30

updater   ~0036922

Resolving since we don't have a way to reproduce this.

Issue History

Date Modified Username Field Change
2015-10-06 14:44 Chris64 New Issue
2015-10-06 21:56 jghali Note Added: 0036529
2015-10-07 08:23 Chris64 Note Added: 0036530
2015-10-07 20:59 Kunda Summary Print labels => [Windows] Print labels
2015-10-07 21:48 jghali Summary [Windows] Print labels => Print labels
2015-10-08 11:45 jghali Note Added: 0036547
2015-10-08 12:02 Chris64 Note Added: 0036548
2015-10-14 21:37 jghali Note Added: 0036666
2015-10-20 20:00 Kunda Note Added: 0036746
2015-10-25 22:30 Kunda Note Added: 0036922
2015-10-25 22:30 Kunda Status new => resolved
2015-10-25 22:30 Kunda Resolution open => unable to reproduce
2015-10-25 22:30 Kunda Assigned To => Kunda
2015-10-25 22:42 christoph_s Status resolved => closed