View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0011391 | Scribus | Usability | public | 2013-01-22 16:41 | 2014-07-11 14:16 |
Reporter | melanes | Assigned To | |||
Priority | high | Severity | crash | Reproducibility | always |
Status | closed | Resolution | fixed | ||
OS | Xubuntu | OS Version | 12.10 | ||
Summary | 0011391: Scribus Signal 0000011 crash after opening local file | ||||
Description | When opening a scribus file from within the program causes this error message: Scribus crashes due to Signal 11. Clicking ok forces the program to close. I am able to create a new document, save it, and then not be able to open it again after closing it. I tried QT_ACCESSIBILITY=0 scribus from the terminal, attempted to open my document, and the program returned the error report and closed. The terminal reported: Scribus Crash ------------- Scribus crashes due to Signal 0000011 Calling Emergency Save Segmentation fault (core dumped) | ||||
Steps To Reproduce | Double click a scribus file from the window manager. or From within Scribus, click file open and navigate to the file and select to open. | ||||
Additional Information | My version of Scribus: Scribus Version 1.4.1.svn 6 February 2012 Build ID: C-C-T-F-C1.12.2 Using Ghostscript version 9.06 My system Xubuntu 12.10, but also experienced same bug with 12.04 ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: scribus 1.4.0.dfsg+r17300-1.1ubuntu1 ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1 Uname: Linux 3.5.0-21-generic i686 ApportVersion: 2.6.1-0ubuntu9 Architecture: i386 Date: Wed Jan 9 11:36:23 2013 InstallationDate: Installed on 2012-04-25 (259 days ago) InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MarkForUpload: True ProcEnviron: LANGUAGE=en_US:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: scribus UpgradeStatus: Upgraded to quantal on 2013-01-07 (2 days ago) | ||||
Tags | No tags attached. | ||||
Patch | |||||
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Dependencies.txt (6,666 bytes)
adduser 3.113+nmu1ubuntu1 apt-utils 0.9.7.5ubuntu5.2 base-passwd 3.5.26 blt 2.4z-4.2ubuntu2 busybox-initramfs 1:1.19.3-7ubuntu1.1 coreutils 8.13-3.2ubuntu2.1 cpio 2.11-8ubuntu3 cups-bsd 1.6.1-0ubuntu11.3 cups-client 1.6.1-0ubuntu11.3 cups-common 1.6.1-0ubuntu11.3 dbus 1.6.4-1ubuntu4 debconf 1.5.46ubuntu1 debconf-i18n 1.5.46ubuntu1 debianutils 4.3.4 dpkg 1.16.7ubuntu6 e2fslibs 1.42.5-1ubuntu2 e2fsprogs 1.42.5-1ubuntu2 file 5.11-2 findutils 4.4.2-4ubuntu2 fontconfig 2.10.1-0ubuntu3 fontconfig-config 2.10.1-0ubuntu3 gcc-4.7-base 4.7.2-2ubuntu1 ghostscript 9.06~dfsg-0ubuntu4 gsfonts 1:8.11+urwcyr1.0.7~pre44-4.2ubuntu1 icc-profiles-free 2.0.1+dfsg-1 ifupdown 0.7.2ubuntu2 initramfs-tools 0.103ubuntu0.2 initramfs-tools-bin 0.103ubuntu0.2 initscripts 2.88dsf-13.10ubuntu13 insserv 1.14.0-4ubuntu1 iproute 20120521-3ubuntu1 klibc-utils 2.0.1-1ubuntu2 krb5-locales 1.10.1+dfsg-2 libacl1 2.2.51-8ubuntu2 libapt-inst1.5 0.9.7.5ubuntu5.2 libapt-pkg4.12 0.9.7.5ubuntu5.2 libasn1-8-heimdal 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2.1.25.dfsg1-5 libsasl2-modules 2.1.25.dfsg1-5 libselinux1 2.1.9-5ubuntu1 libslang2 2.2.4-15ubuntu1 libsm6 2:1.2.1-2 libsqlite3-0 3.7.13-1 libss2 1.42.5-1ubuntu2 libssl1.0.0 1.0.1c-3ubuntu2 libstdc++6 4.7.2-2ubuntu1 libswitch-perl 2.16-2 libtalloc2 2.0.7+git20120207-1 libtasn1-3 2.13-2 libtdb1 1.2.10-2 libtext-charwidth-perl 0.04-7build2 libtext-iconv-perl 1.7-5build1 libtext-wrapi18n-perl 0.06-7 libtiff5 4.0.2-1ubuntu2.1 libtinfo5 5.9-10ubuntu1 libtxc-dxtn-s2tc0 0~git20110809-3 libudev0 175-0ubuntu13 libutempter0 1.1.5-4build1 libuuid1 2.20.1-5.1ubuntu2 libwbclient0 2:3.6.6-3ubuntu5 libwind0-heimdal 1.6~git20120403+dfsg1-2 libx11-6 2:1.5.0-1 libx11-data 2:1.5.0-1 libx11-xcb1 2:1.5.0-1 libxau6 1:1.0.7-1 libxaw7 2:1.0.10-2 libxcb-glx0 1.8.1-1ubuntu1 libxcb-render0 1.8.1-1ubuntu1 libxcb-shape0 1.8.1-1ubuntu1 libxcb-shm0 1.8.1-1ubuntu1 libxcb1 1.8.1-1ubuntu1 libxcomposite1 1:0.4.3-2build2 libxdamage1 1:1.1.3-2build2 libxdmcp6 1:1.1.1-1 libxext6 2:1.3.1-2 libxfixes3 1:5.0-4ubuntu5 libxfont1 1:1.4.5-2 libxft2 2.3.1-1 libxi6 2:1.6.1-1 libxinerama1 2:1.1.2-1 libxml2 2.8.0+dfsg1-5ubuntu2.1 libxmu6 2:1.1.1-1 libxmuu1 2:1.1.1-1 libxpm4 1:3.5.10-1 libxrandr2 2:1.4.0-1 libxrender1 1:0.9.7-1 libxss1 1:1.2.2-1 libxt6 1:1.1.3-1 libxtst6 2:1.2.1-1 libxv1 2:1.0.7-1 libxxf86dga1 2:1.1.3-2 libxxf86vm1 1:1.1.2-1 lsb-base 4.0-0ubuntu26.1 makedev 2.3.1-91ubuntu2 mime-support 3.52-1ubuntu1 module-init-tools 3.16-1ubuntu6 mount 2.20.1-5.1ubuntu2 mountall 2.42ubuntu0.3 multiarch-support 2.15-0ubuntu20 mysql-common 5.5.28-0ubuntu0.12.10.2 ncurses-bin 5.9-10ubuntu1 netbase 5.0ubuntu1 passwd 1:4.1.4.2+svn3283-3ubuntu7 perl 5.14.2-13ubuntu0.1 perl-base 5.14.2-13ubuntu0.1 perl-modules 5.14.2-13ubuntu0.1 plymouth 0.8.4-0ubuntu3 plymouth-theme-ubuntu-text 0.8.4-0ubuntu3 procps 1:3.3.3-2ubuntu3 psmisc 22.19-1ubuntu1 python 2.7.3-0ubuntu7 python-minimal 2.7.3-0ubuntu7 python-tk 2.7.3-1ubuntu2 python2.7 2.7.3-5ubuntu4 python2.7-minimal 2.7.3-5ubuntu4 qdbus 4:4.8.3+dfsg-0ubuntu3 readline-common 6.2-9 samba-common 2:3.6.6-3ubuntu5 samba-common-bin 2:3.6.6-3ubuntu5 sed 4.2.1-10ubuntu1 sensible-utils 0.0.7ubuntu1 sgml-base 1.26+nmu3ubuntu1 shared-mime-info 1.0-1ubuntu2 smbclient 2:3.6.6-3ubuntu5 sysv-rc 2.88dsf-13.10ubuntu13 sysvinit-utils 2.88dsf-13.10ubuntu13 tar 1.26-4ubuntu1 tcl8.5 8.5.11-2ubuntu1 tk8.5 8.5.11-2 ttf-dejavu-core 2.33-2ubuntu1 tzdata 2012e-0ubuntu2 ucf 3.0025+nmu3 udev 175-0ubuntu13 update-inetd 4.43 upstart 1.5-0ubuntu9 util-linux 2.20.1-5.1ubuntu2 uuid-runtime 2.20.1-5.1ubuntu2 x11-common 1:7.7+1ubuntu4 x11-utils 7.7~1ubuntu1 xbitmaps 1.1.1-1 xfonts-encodings 1:1.0.4-1ubuntu1 xfonts-scalable 1:1.0.3-1 xfonts-utils 1:7.7~1 xml-core 0.13+nmu1 xterm 278-1ubuntu2 zlib1g 1:1.2.7.dfsg-13 |
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Maybe problem is in wrong preferences files? Try to delete ~/scribus folder. It is folder where application`s preferences are stored and deleting it brings all preferences to default values. Next create new doc, save it and try to open. |
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Deleting the preferences folder allowed me to open my document once from the window manager and once from within Scribus - only by deleting the preferences file first each time. After that, I could no longer open my document without Scribus crashing despite deleting the preferences folder. Also tested deleting the preferences folder again. Opened Scribus and created a new document with various objects, saved it and closed it. I can open the test document from either the window manager or from within Scribus without any crashes. I suspect that my original document is either corrupted or has some feature that causes the crash. This document has a few master pages, guides, and text boxes. I can submit this document for review if that would be helpful. |
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I believe the original file corruption occurred when I tried to manage the master pages. That was one of the last operations performed prior to the crash. This was confirmed when I created a new document. I created some master pages then decided I didn't like them. Went to edit -> manage master pages. Selected the master page to delete. Sometimes the crash will occur after deleting just one and sometimes the crash occurs after deleting a second master page. I was able to reopen my document after the crash several times and repeated the procedure with scribus crashing each time. On the final attempt, I deleted one master page, hit file -> save, and then crash. Now my document does not open at all and crashes scribus each time I attempt to open it as described above. Please advise if I should create a new bug report. |
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Does this issue still persist? |
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This is a good opportunity to fix crashes because the team is poised to release the new 1.5 dev release. You are invited to share further details such as the way we can reproduce this issue + the .sla file and any other details. If not we will close this issue soon. |
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If this issue persists on a a more current version of Scribus (specifically SVN) please file a new bug report with reproducible steps when possible upload the SLA file. Closing this for now. |
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I updated to 1.4.3 and the issue was resolved. |
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Closing as fixed. |
Date Modified | Username | Field | Change |
---|---|---|---|
2013-01-22 16:41 | melanes | New Issue | |
2013-01-22 16:41 | melanes | File Added: Dependencies.txt | |
2013-01-22 21:00 | cezaryece | Note Added: 0029754 | |
2013-01-23 18:52 | melanes | Note Added: 0029759 | |
2013-01-23 18:54 | melanes | Note Edited: 0029759 | |
2013-02-02 00:42 | melanes | Note Added: 0029781 | |
2014-07-04 03:34 | Kunda | Note Added: 0032465 | |
2014-07-04 03:34 | Kunda | Status | new => feedback |
2014-07-08 13:36 | Kunda | Note Added: 0032587 | |
2014-07-09 15:39 | Kunda | Note Added: 0032626 | |
2014-07-09 15:39 | Kunda | Status | feedback => closed |
2014-07-09 15:39 | Kunda | Resolution | open => unable to reproduce |
2014-07-11 13:33 | melanes | Note Added: 0032687 | |
2014-07-11 13:33 | melanes | Status | closed => feedback |
2014-07-11 13:33 | melanes | Resolution | unable to reproduce => reopened |
2014-07-11 14:16 | FirasH | Note Added: 0032688 | |
2014-07-11 14:16 | FirasH | Status | feedback => closed |
2014-07-11 14:16 | FirasH | Resolution | reopened => fixed |