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IDProjectCategoryView StatusLast Update
0014503ScribusGeneralpublic2025-01-09 20:01
Reporterbivouacrecording Assigned Tocbradney  
PriorityurgentSeveritymajorReproducibilityalways
Status closedResolutionunable to reproduce 
PlatformWindowsOS10OS Version10
Product Version1.5.2 
Summary0014503: Scribus does not open- Windows update?
DescriptionHi!

I think Windows updated my computer last night and now I cannot open scribus.

When I open Scribus, only the New document window appears- without the usual Scribus application background that I am used to seeing when I start up the program. When I select 'new' or 'open an existing' document, the program just hangs and doesn't do anything.

I restarted my computer, uninstalled and reinstalled 32 bit and 64 bit versions but it is still giving me the same result.

Any help you can give me would be great.
TagsHiDPI
PatchNo

Activities

bivouacrecording

2016-12-24 03:01

reporter   ~0043173

Ok figured it out. I use a resolution lower (1600x900) than my recommended screen resolution (1900x1020) and for some reason, the Scribus window (which was and has been working fine with no problems since the release of 1.5.2) could only be seen if I set my resolution to the recommended size. So now I will be working with my recommended screen resolution.

Perhaps there is something that could be done so that this doesn't happen like this?

Thanks!

luzpaz

2025-01-09 11:42

reporter   ~0051897

Is this still legit?

ale

2025-01-09 12:38

manager   ~0051898

probably yes, but i guess that there is not much that can be done.

as far as i know, scribus has issues with all sort of changes in monitors...

i guess that scribus is not hangin, but -- for some reasons -- the window is shown outside of the visible area.

we can probably still close this specific ticket, since it does not contain steps that can be replicate.

Issue History

Date Modified Username Field Change
2016-12-24 00:10 bivouacrecording New Issue
2016-12-24 03:01 bivouacrecording Note Added: 0043173
2016-12-24 10:04 Kunda Tag Attached: HiDPI
2025-01-09 11:42 luzpaz Note Added: 0051897
2025-01-09 12:38 ale Note Added: 0051898
2025-01-09 20:01 cbradney Assigned To => cbradney
2025-01-09 20:01 cbradney Status new => resolved
2025-01-09 20:01 cbradney Resolution open => unable to reproduce
2025-01-09 20:01 cbradney Status resolved => closed