View Issue Details

IDProjectCategoryView StatusLast Update
0015542ScribusDownload Managerpublic2019-01-20 01:14
Reporterdenoux3124@gmail.com Assigned Tojghali  
PrioritynormalSeveritymajorReproducibilityN/A
Status closedResolutionduplicate 
Product Version1.4.7 
Summary0015542: Downloaded Scribus 1.4.7 and cannot open.
DescriptionDownloaded Scribus 1.4.7 and my computer will not open program. It gives me a dialogue box reading: “Scribus” can’t be opened because it is from an unidentified developer." My operating system is macOS Mojave 10.14.2

How do I get Scribus to work on my computer?
TagsNo tags attached.
PatchNo

Relationships

duplicate of 0015467 closedale Scribus won't load with Mojave 14 

Activities

jghali

2019-01-17 23:43

administrator   ~0045804

Duplicate of 0015467.

A solution is mentionned in that issue:
"if you have downloaded a new copy of scribus (or maybe also if you have updated your os x), the first time you will have to open scribus by right clicking (or ctrl-clicking) on the application icon, picking open and confirm that you really want to open scribus."

jghali

2019-01-18 00:24

administrator   ~0045806

See this link too:
https://www.macworld.co.uk/how-to/mac-software/mac-app-unidentified-developer-3669596/

denoux3124@gmail.com

2019-01-18 01:21

reporter   ~0045807

Used the Control button to open the program but a half hour later it is still trying to open Scribus box is stuck at "Applying User Shortcuts" Have to fore quit the program because it is "not responding" to the finder.

ale

2019-01-18 08:47

manager   ~0045812

you might have a dialog asking for interaction somewhere... hidden behind other windows...

denoux3124@gmail.com

2019-01-18 13:35

reporter   ~0045816

I have a Mac. No hidden windows. No hidden dialog box. After a few minutes trying to open Scribus, the computer reports it is "not responding." Disappointing.

jghali

2019-01-18 14:19

administrator   ~0045818

Last edited: 2019-01-18 14:33

>> After a few minutes trying to open Scribus, the computer reports it is "not responding."

The first time Scribus is launched, Scribus needs to scan for all your fonts. If you have lots of fonts installed and do not use a font manager, this can take *lots* of time.

jghali

2019-01-19 23:59

administrator   ~0045831

I could test this afternoon Scribus 1.4.7 on a fresh Mojave install. Once the right-click procedure applied, Scribus started in less that 30 seconds.

denoux3124@gmail.com

2019-01-20 00:56

reporter   ~0045833

Why do you keep closing this when the issue has not been resolved?

jghali

2019-01-20 01:12

administrator   ~0045834

Last edited: 2019-01-20 01:14

Well I have tested Scribus 1.4.7 on a fresh Mojave install. And it starts normally. So the problem is on your side.
And as I also already mentioned, if you have lots of fonts installed, you should expect slow start times, especially on first launch as Scribus needs to analyze each fonts to see which ones can be reliably used ans which ones can't. But in this case, you should be using a font manager.

Issue History

Date Modified Username Field Change
2019-01-17 23:28 denoux3124@gmail.com New Issue
2019-01-17 23:43 jghali Assigned To => jghali
2019-01-17 23:43 jghali Status new => resolved
2019-01-17 23:43 jghali Resolution open => duplicate
2019-01-17 23:43 jghali Note Added: 0045804
2019-01-17 23:43 jghali Relationship added duplicate of 0015467
2019-01-17 23:50 jghali Status resolved => closed
2019-01-18 00:24 jghali Note Added: 0045806
2019-01-18 01:21 denoux3124@gmail.com Status closed => feedback
2019-01-18 01:21 denoux3124@gmail.com Resolution duplicate => reopened
2019-01-18 01:21 denoux3124@gmail.com Note Added: 0045807
2019-01-18 08:47 ale Note Added: 0045812
2019-01-18 13:35 denoux3124@gmail.com Note Added: 0045816
2019-01-18 13:35 denoux3124@gmail.com Status feedback => assigned
2019-01-18 14:19 jghali Note Added: 0045818
2019-01-18 14:33 jghali Note Edited: 0045818
2019-01-19 23:59 jghali Note Added: 0045831
2019-01-20 00:00 jghali Status assigned => resolved
2019-01-20 00:00 jghali Resolution reopened => duplicate
2019-01-20 00:00 jghali Status resolved => closed
2019-01-20 00:56 denoux3124@gmail.com Status closed => feedback
2019-01-20 00:56 denoux3124@gmail.com Resolution duplicate => reopened
2019-01-20 00:56 denoux3124@gmail.com Note Added: 0045833
2019-01-20 01:12 jghali Note Added: 0045834
2019-01-20 01:14 jghali Note Edited: 0045834
2019-01-20 01:14 jghali Status feedback => resolved
2019-01-20 01:14 jghali Resolution reopened => duplicate
2019-01-20 01:14 jghali Status resolved => closed