View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0016375 | Scribus | public | 2020-12-03 21:39 | 2020-12-07 16:55 | |
| Reporter | zerubbabel | Assigned To | |||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | new | Resolution | open | ||
| Product Version | 1.5.6 | ||||
| Summary | 0016375: PDFs exported from Scribus 1.5.6.1 hang the Fiery RIP | ||||
| Description | PDFs exported from Scribus 1.5.6.1 hang the Fiery RIP. The only way I can print them is to rasterize the pdf before printing. I use PDF X-Change Editor for to rasterize the pdf, basically doing the RIP's job for it, and then it prints fine. I did not have this problem 1.5.5, but unfortunately I did not keep that version after I switched to 1.5.6. | ||||
| Steps To Reproduce | Export my layout to pdf the same way I've done for years from Scribus, then send to the RIP, and nothing happens. | ||||
| Tags | No tags attached. | ||||
| Patch | No | ||||
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Bad luck, I left EFI a few months ago, so I do not have access to their RIPs anymore. |
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I reviewed changes to the PDF export code which have been committed between 1.5.5 and 1.5.6.1 release. There has been no significant changes to the exported PDF structure which could explain a hang in a RIP. As you've seen by yourself, PDF X-Change Editor can process the file successfully. You should hence contact EFI support, only EFI can debug the Fiery RIP. Two questions tho: 1) Which EFI rip are you using? Is it Fiery XF or is it "the" Fiery? 2) Could we get a hand on a document which triggers this issue? |
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Fiery Command Workstation reports "E100-F949 60-55C-KM-V 1.2" I'll try to reduce it to a simple example and post the document here soon. |
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Well, as I tried to come up with a simple example, I came to the conclusion that the document was just too large and complex for the RIP, because when I tried to print just the first page of the exported pdf, it seemed as if the RIP was hung, but when I got back to the office hours later, it had actually printed. The document is 60 pages, with lots of text and images. So I don't know whether there is a problem in Scribus or not. Other smaller and less complex documents print fine. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-12-03 21:39 | zerubbabel | New Issue | |
| 2020-12-04 01:36 | jghali | Note Added: 0048521 | |
| 2020-12-04 01:36 | jghali | Priority | high => normal |
| 2020-12-04 10:52 | jghali | Note Added: 0048522 | |
| 2020-12-04 18:54 | zerubbabel | Note Added: 0048523 | |
| 2020-12-07 16:55 | zerubbabel | Note Added: 0048534 |
