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IDProjectCategoryView StatusDate SubmittedLast Update
0009869ScribusGraphics / Image Framespublic2011-03-22 13:392011-03-27 18:16
ReporterLachgast Assigned Tocbradney  
PriorityhighSeveritycrashReproducibilityalways
Status closedResolutionunable to reproduce 
PlatformGnomeOSLinux MintOS Version10, 64 bit
Product Version1.3.9 
Summary0009869: When selecting more frames (text and image) in scribus, it crashes and linux re-initialises
DescriptionWhen I'm working, I'm always listening to music through Rhythmbox, and have some chat program (i.e. Pidgin) open for communication. Until now, I've always been working in documents with max. 4 pages (A4).

When I resize a text frame, the music starts clicking. When I rearrange text frames, the same thing happens. And if I try to select more than two frames, it will crash before I release the mouse button.

Somehow I managed to do it once, though. I have a pretty modern AMD motherboard with dual core, 64 bit. My graphics card is a pretty new ATI card. I have no issues with other programs than Scribus. I seems like a memory overflow. I've tried to prioritise Sribus on memory usage, but it didn't seem to work out.
Steps To ReproduceSelect text frame.
Move it. The music hangs very short instances (crackles).

Select more frames. When selecting, Scribus crashes.

Linux logs out user session, to prevent system fault.

Additional InformationKern.log 13:48:47 (when latest crash occurred)

Huiskat kernel: [11645.905999] [fglrx] IRQ 24 Disabled
Huiskat kernel: [11648.967691] [fglrx] Could not enable MSI; System prevented initialization
Huiskat kernel: [11648.968488] [fglrx] Firegl kernel thread PID: 4285
Huiskat kernel: [11648.968791] [fglrx] IRQ 24 Enabled
Huiskat kernel: [11649.207156] [fglrx] Gart USWC size:472 M.
Huiskat kernel: [11649.207161] [fglrx] Gart cacheable size:183 M.
Huiskat kernel: [11649.207167] [fglrx] Reserved FB block: Shared offset:0, size:1000000
Huiskat kernel: [11649.207170] [fglrx] Reserved FB block: Unshared offset:fb85000, size:17b000
Mar 22 13:48:47 Huiskat kernel: [11649.207172] [fglrx] Reserved FB block: Unshared offset:1fff4000, size:c000

Syslog:

13:48:44 Huiskat kernel: [11645.905999] [fglrx] IRQ 24 Disabled
13:48:45 Huiskat pulseaudio[4254]: core-util.c: Failed to create secure directory: Toegang geweigerd (REMARK: >>> That's Access Denied)
13:48:45 Huiskat pulseaudio[4254]: lock-autospawn.c: Kan geen toegang krijgen tot autospawn blokkade. (REMARK: >>> Can't get access to autospawn block)
13:48:45 Huiskat pulseaudio[4254]: main.c: Failed to acquire autospawn lock
13:48:45 Huiskat pulseaudio[4262]: core-util.c: Failed to create secure directory: Toegang geweigerd
13:48:45 Huiskat pulseaudio[4262]: lock-autospawn.c: Kan geen toegang krijgen tot autospawn blokkade.
13:48:45 Huiskat pulseaudio[4262]: main.c: Failed to acquire autospawn lock
13:48:45 Huiskat NetworkManager[1136]: <error> [1300798125.660095] [nm-manager.c:1317] user_proxy_init(): could not init user settings proxy: (3) Could not get owner of name 'org.freedesktop.NetworkManagerUserSettings': no such name
13:48:45 Huiskat pulseaudio[4264]: core-util.c: Failed to create secure directory: Toegang geweigerd
13:48:45 Huiskat pulseaudio[4264]: lock-autospawn.c: Kan geen toegang krijgen tot autospawn blokkade.
13:48:45 Huiskat pulseaudio[4264]: main.c: Failed to acquire autospawn lock
13:48:45 Huiskat pulseaudio[4266]: core-util.c: Failed to create secure directory: Toegang geweigerd
13:48:45 Huiskat pulseaudio[4266]: lock-autospawn.c: Kan geen toegang krijgen tot autospawn blokkade.
13:48:45 Huiskat pulseaudio[4266]: main.c: Failed to acquire autospawn lock
13:48:45 Huiskat pulseaudio[4268]: core-util.c: Failed to create secure directory: Toegang geweigerd
13:48:45 Huiskat pulseaudio[4268]: lock-autospawn.c: Kan geen toegang krijgen tot autospawn blokkade.
13:48:45 Huiskat pulseaudio[4268]: main.c: Failed to acquire autospawn lock
13:48:45 Huiskat pulseaudio[4270]: core-util.c: Failed to create secure directory: Toegang geweigerd
13:48:45 Huiskat pulseaudio[4270]: lock-autospawn.c: Kan geen toegang krijgen tot autospawn blokkade.
13:48:45 Huiskat pulseaudio[4270]: main.c: Failed to acquire autospawn lock
13:48:45 Huiskat pulseaudio[4272]: core-util.c: Failed to create secure directory: Toegang geweigerd
13:48:45 Huiskat pulseaudio[4272]: lock-autospawn.c: Kan geen toegang krijgen tot autospawn blokkade.
13:48:45 Huiskat pulseaudio[4272]: main.c: Failed to acquire autospawn lock
13:48:45 Huiskat pulseaudio[4275]: core-util.c: Failed to create secure directory: Toegang geweigerd
13:48:45 Huiskat pulseaudio[4275]: lock-autospawn.c: Kan geen toegang krijgen tot autospawn blokkade.
13:48:45 Huiskat pulseaudio[4275]: main.c: Failed to acquire autospawn lock
13:48:46 Huiskat gdm-simple-slave[4274]: WARNING: Unable to load file '/etc/gdm/custom.conf': Bestand of map bestaat niet
13:48:46 Huiskat pulseaudio[4278]: core-util.c: Failed to create secure directory: Toegang geweigerd
13:48:46 Huiskat pulseaudio[4278]: lock-autospawn.c: Kan geen toegang krijgen tot autospawn blokkade.
13:48:46 Huiskat pulseaudio[4278]: main.c: Failed to acquire autospawn lock

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Patch

Activities

Lachgast

2011-03-22 13:58

reporter   ~0025894

I just tried to reproduce it. I zoomed out to full view (6 pages, A4). I started up the document and selected a page full of text frames (10 in total, I guess). I managed to get them selected in one time. I managed to move them to last page. Then to page 5.

I then deselected. Zoomed in on page 5 and selected the frames again. Then the very same type of crash was reproduced. Maybe it happens after a few actions have been made. Could it be that my previous actions are saved in some sort of buffer? And this buffer overflowed when I did my zoomed in selection action?

See this kern.log again:

Mar 22 14:51:20 Huiskat kernel: [15402.682752] Assertion failed in ../../../../../../../../drivers/2d/lnx/fgl/drm/kernel/hal_evergreen.c at line: 64
Mar 22 14:51:21 Huiskat kernel: [15403.524359] [fglrx] IRQ 24 Disabled
Mar 22 14:51:23 Huiskat kernel: [15404.947981] [fglrx] Could not enable MSI; System prevented initialization
Mar 22 14:51:23 Huiskat kernel: [15404.948766] [fglrx] Firegl kernel thread PID: 5522
Mar 22 14:51:23 Huiskat kernel: [15404.949072] [fglrx] IRQ 24 Enabled
Mar 22 14:51:23 Huiskat kernel: [15405.152783] [fglrx] Gart USWC size:472 M.
Mar 22 14:51:23 Huiskat kernel: [15405.152788] [fglrx] Gart cacheable size:183 M.
Mar 22 14:51:23 Huiskat kernel: [15405.152793] [fglrx] Reserved FB block: Shared offset:0, size:1000000
Mar 22 14:51:23 Huiskat kernel: [15405.152796] [fglrx] Reserved FB block: Unshared offset:fb85000, size:17b000
Mar 22 14:51:23 Huiskat kernel: [15405.152798] [fglrx] Reserved FB block: Unshared offset:1fff4000, size:c000

cbradney

2011-03-22 14:51

administrator   ~0025895

You have other problems apart from Scribus ones. Scribus should not be the primary cause any of this - please look to updates for kernels, graphics drivers, etc.

cbradney

2011-03-22 15:00

administrator   ~0025896

Note, none of that log mentions Scribus at all.. only audio and kernel related issues

Lachgast

2011-03-22 15:11

reporter   ~0025897

True, but it solely occurs when performing this action in Scribus. That's why I'm thinking it has to do with Scribus. I'm working in other memory absorbing programs, too, like Blender or Ardour.

Maybe it's connect to the create circle crash I read about elsewhere?

cbradney

2011-03-22 15:28

administrator   ~0025898

The circle crash relates to Mac OSX only AFAIK

cbradney

2011-03-22 15:33

administrator   ~0025899

Please provide a gdb backtrace for the crash if possible.

Lachgast

2011-03-22 15:51

reporter   ~0025900

Sadly, either it didn't work or I didn't understand.

This GDB was configured as "x86_64-linux-gnu".
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>...
Reading symbols from /usr/bin/scribus...(no debugging symbols found)...done.

I hoped something would happen if the crash occurred again. I turned off all sound effects and other programs that use sound drivers and tried to select more text frames. The crash occurred again, but it doesn't show up in GDB backtrace.

Lachgast

2011-03-22 16:00

reporter   ~0025901

This time, without any sound playing and after a fresh restart, kern.log gives the same log messages, now including:

ecryptfs_read_and_validate_header_region: Error reading header region; rc = [-4]

Should I be checking another log file perhaps?

Loads of thanks for helping me out anyway, if it comes down to bug issueing, I am more or less a newbie...

cbradney

2011-03-22 16:32

administrator   ~0025902

Your last error relates to other things.. ie ecryptfs at least.. see https://bugs.launchpad.net/ubuntu/+source/ecryptfs-utils/+bug/372014 as a reference.

Do you have disk space issues? swap space issues?

Lachgast

2011-03-22 17:14

reporter   ~0025903

None of the above.
I tried out a few things, just to see what the problem could be. When I uninstalled the FGLRX driver from ATI/RADEON, the problem was solved.

So it means that I have to switch off the 3D acceleration before working with Scribus. Which isn't really my kind of idea about working on a computer. Anyway, guess that's the solution to my problem.

Guess I have to go on the lookout to another program alike Scribus?

cbradney

2011-03-22 17:34

administrator   ~0025904

Please understand, Scribus should not be able to cause this.. it is simply exposing problems in the underlying system. We do not have other reports of this from users of all sorts of linux distributions. Perhaps you could try a live CD from Ubuntu or OpenSuse or another distro.

Issue History

Date Modified Username Field Change
2011-03-22 13:39 Lachgast New Issue
2011-03-22 13:58 Lachgast Note Added: 0025894
2011-03-22 14:51 cbradney Note Added: 0025895
2011-03-22 15:00 cbradney Note Added: 0025896
2011-03-22 15:11 Lachgast Note Added: 0025897
2011-03-22 15:28 cbradney Note Added: 0025898
2011-03-22 15:33 cbradney Note Added: 0025899
2011-03-22 15:51 Lachgast Note Added: 0025900
2011-03-22 16:00 Lachgast Note Added: 0025901
2011-03-22 16:32 cbradney Note Added: 0025902
2011-03-22 17:14 Lachgast Note Added: 0025903
2011-03-22 17:34 cbradney Note Added: 0025904
2011-03-27 18:16 cbradney Status new => closed
2011-03-27 18:16 cbradney Assigned To => cbradney
2011-03-27 18:16 cbradney Resolution open => unable to reproduce
2015-09-17 20:10 Kunda Category Graphics / Image Frames => Graphics/Img Frames
2015-09-17 20:11 Kunda Category Graphics/Img Frames => Graphics / Image Frames