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IDProjectCategoryView StatusLast Update
0015056ScribusGeneralpublic2018-04-30 09:57
Reporterdechennamdrol Assigned To 
PrioritynormalSeveritycrashReproducibilityalways
Status newResolutionopen 
Product Version1.5.3 
Target VersionFixed in Version 
Summary0015056: Crash at startup
DescriptionGet an error message: Scribus crashes due to Signal 0000011

I didn't get the message with the latest stable release
Steps To ReproduceJust download the dmg file from sourceforge, install by dragging the app in the Application folder, and run the program.
It crashes after few seconds, each time.
Also, it is needed to Force Quit the program as the error message window is non responsive.
TagsNo tags attached.
PatchNo

Activities

dechennamdrol

2017-11-29 09:36

reporter  

plinnell

2017-12-05 00:06

viewer   ~0044715

we need more info. Can you run this from Terminal ? This should give us some debugging info.

dechennamdrol

2017-12-05 11:25

reporter   ~0044716

I'd be happy to provide more info, but to run it from the terminal with the command "open -a Scribus.app" does not give any additional information.

I've been looking for the location of any log file, but couldn't find it.

Please advise on what to do to provide some debugging information.

dechennamdrol

2017-12-05 11:59

reporter   ~0044717

Here is the crash report that is sent to Apple.

Not sure it is safe to place it here: if not, please remove it or let me know and I'll remove it.

Scribus-crash-report.rtf (1,168,570 bytes)

ale

2017-12-07 14:28

manager   ~0044721

can you please give us the version of os x you're using and the link from where you downloaded scribus?

utnik

2017-12-07 15:29

updater   ~0044725

the crash report says 'macOS 10.12.6'.

dechennamdrol

2017-12-11 14:52

reporter   ~0044734

https://sourceforge.net/projects/scribus/files/scribus-devel/1.5.3/scribus-1.5.3.dmg/download

dechennamdrol

2018-04-30 09:57

reporter   ~0045192

I have just installed the latest 1.5.4 release, and it also crashes, with the same error message

Issue History

Date Modified Username Field Change
2017-11-29 09:34 dechennamdrol New Issue
2017-11-29 09:36 dechennamdrol File Added: Screen Shot 2017-11-28 at 17.49.32.png
2017-11-29 10:37 jghali Priority high => normal
2017-12-05 00:06 plinnell Note Added: 0044715
2017-12-05 11:25 dechennamdrol Note Added: 0044716
2017-12-05 11:59 dechennamdrol File Added: Scribus-crash-report.rtf
2017-12-05 11:59 dechennamdrol Note Added: 0044717
2017-12-07 14:28 ale Note Added: 0044721
2017-12-07 15:29 utnik Note Added: 0044725
2017-12-11 14:52 dechennamdrol Note Added: 0044734
2018-04-30 09:57 dechennamdrol Note Added: 0045192