View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0016331 | Scribus | Graphics / Image Frames | public | 2020-11-12 17:45 | 2020-11-12 18:46 |
| Reporter | mkranker | Assigned To | jghali | ||
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | duplicate | ||
| Platform | Linux | OS | Pop!_OS | OS Version | Pop!_OS 20.10 |
| Product Version | 1.5.6.svn | ||||
| Summary | 0016331: Closed Scribus while trying to open a PDF file and now Scribus no longer works | ||||
| Description | So I was opening a PDF file and I closed the application while it was still opening that file. After I re-opened Scribus it no longer worked. The load screen would finish and then the application opens. After a small amount of time the app closes and then re-opens. After that I can no longer use the GUI. The tab options do not respond and the red x on the top right corner doesn't respond either. I have to then use the terminal in order to close the application. I wonder whether this is a QT GUI bug rather than being a scribus bug. The strange part about the screen re-opening is that it looks exactly like the way the screen opens when the computer starts back up after re-boot. Un-installing and re-installing does nothing to fix the problem, so I question whether this is a Scribus source bug and is instead a system/os problem or one of the dependencies for scribus is now corrupted. Opening scribus in the terminal outputs no error other than missing App Images which I don't think is causing the problem. | ||||
| Steps To Reproduce | This bug seems to be permanent, so I wouldn't be able to reproduce the bug unless I used scribus on a different computer and did the same steps of closing while opening a PDF file. | ||||
| Additional Information | I included a compressed .mp4 file that shows what scribus does when I open it through the terminal. | ||||
| Tags | No tags attached. | ||||
| Patch | No | ||||
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Duplicate of issue 0016295. There is a workaround mentioned in the notes of that issue. Unfortunately what occurs is apparently a crash in Ubuntu's GNOME/GTK components, so something we cannot fix ourselves. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-11-12 17:45 | mkranker | New Issue | |
| 2020-11-12 17:45 | mkranker | File Added: scribus_app_fail_compressed.mp4 | |
| 2020-11-12 18:45 | jghali | Assigned To | => jghali |
| 2020-11-12 18:45 | jghali | Status | new => resolved |
| 2020-11-12 18:45 | jghali | Resolution | open => duplicate |
| 2020-11-12 18:45 | jghali | Note Added: 0048383 | |
| 2020-11-12 18:45 | jghali | Relationship added | duplicate of 0016295 |
| 2020-11-12 18:46 | jghali | Status | resolved => closed |
